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The Greg Gulick Service Excellence Award is awarded annually to two IT professionals at the University of Illinois Urbana-Champaign. The award honors campus IT…
2025-26 Greg Gulick Service Excellence Award
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Microsoft has created several prebuilt agents for use with Microsoft 365 Copilot Chat and Microsoft 365 Copilot. We’ll survey these useful tools and show…
A Survey of Prebuilt Microsoft Copilot Agents
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AI chatbots are everywhere, but most IT teams haven’t had the chance to actually build one. This hands-on workshop changes that. Led by the Joint Innovation in…
From Idea to Agent: Building your First Chatbot…
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The University of Illinois is operationalizing a coordinated, enterprise approach to generative AI. Participants will learn about Illinois’ Enterprise GenAI…
Make It So: Turning AI Strategy into Enterprise…
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AI is no longer just a cloud service — it’s becoming a first‑class capability of the device itself. In this interactive workshop, we’ll explore how…
Envision What's Possible on the AI PC
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In this session, Ginger Hundgen shares how she used Copilot AI during a recent rapid response effort to dramatically accelerate IT documentation. By treating meeting…
Conversion to Capability: Using Copilot AI to…
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The success of professional development sessions is often measured by participation rates and post-session satisfaction. But in the context of AI, these easier metrics…
Measuring AI Adoption in Practice: Moving Beyond…
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Four years into the Age of the Mainstream LLM, many of us still lack a sufficient foundational understanding of generative AI. One path to that understanding is use of…
MMMSlop! Learning About GenAI By Making Music No…
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Agentic AI is moving beyond “chat” toward context-aware copilots that can work across real projects: interpreting files/repos/docs, proposing plans, and…
Agentic AI as Workflow Copilots: Planning,…
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In early 2025 Technology Services hired an Assistant Director of Systems Infrastructure, a position which had not previously existed, to oversee data center operations,…
“Allow me to reintroduce myself!” A…
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Campus recently got a new, very large, IPv6 allocation. In this session we’ll talk about how we are going to use that, and where we are in making IPv6 a common,…
IPv6 the Next Generation
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The Boldly IT Strategic Plan presents a campuswide vision for information technology that aligns with Illinois’ mission, is more responsive to the campus’s…
Changing How We Work: Technology Governance,…
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Microsoft has created several prebuilt agents for use with Microsoft 365 Copilot Chat and Microsoft 365 Copilot. We’ll survey these useful tools and show…
A Survey of Prebuilt Microsoft Copilot Agents
-
AI chatbots are everywhere, but most IT teams haven’t had the chance to actually build one. This hands-on workshop changes that. Led by the Joint Innovation in…
From Idea to Agent: Building Your First Chatbot…
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In a higher ed galaxy not so far away, departments across campus are exploring AI speech engines—each hoping to find the one tool powerful enough to transcribe…
The Search for the Right Voice: Evaluating Speech…
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The University of Illinois is operationalizing a coordinated, enterprise approach to generative AI. Participants will learn about Illinois’ Enterprise GenAI…
Make It So: Turning AI Strategy into Enterprise…
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Turn MITRE ATT&CK from a reference framework into a practical investigation tool. In this hands-on capture-the-flag workshop, participants step into the role of a…
MITRE ATT&CK in Practice: A Threat Hunting CTF
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AI is no longer just a cloud service — it’s becoming a first‑class capability of the device itself. In this interactive workshop, we’ll explore how…
Envision What’s Possible on the AI PC
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If an applied technology solution is the answer, what was the question? In this session, we’ll learn how to plan for a technology solution by…
Trust the Process: Defining a Path to Applied…
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In this session, Ginger Hundgen shares how she used Copilot AI during a recent rapid response effort to dramatically accelerate IT documentation. By treating meeting…
Conversation to Capability: Using Copilot AI to…
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Accessible Media Services (AMS) invites you to join the crew as we navigate the final frontier of course content accessibility—now with Artificial Intelligence…
Engage Accessibility: How AMS and AI Keep Course…
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As interdisciplinary learning and graduate research expand, students are often required to navigate inconsistent expectations, communication styles, and hidden…
Translating Hidden Norms: Using AI to Support…
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University research offices are under constant pressure to deliver fast, accurate insights—whether answering ad hoc questions about proposals, awards, and…
AI for Analytics – Chatting with…
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Do you find yourself with too many accessibility issues to fix and too little time? Do you wonder what you should prioritize working on first to make the biggest…
How to Prioritize Accessibility Projects and…
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A primitive yet persistent signal continues to broadcast across the universe: the SMS One-Time Passcode. Despite repeated directives from Starfleet Command (CISA and the…
Resistance is Futile: The Federation’s…
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The concept of Rapid Response Teams was developed to expedite outcomes for Boldly IT efforts. These teams are designed to tackle complex, cross‑campus challenges in a…
Boldly IT Rapid Response- Delivering Results at…
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We’re in the 3rd year of having a campus-wide Qualtrics license, and folks across campus use it for many different things. Join us to share how you’re…
"Surveys are Simple, Right?" Using…
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When Carle Illinois College of Medicine (CI MED) wanted to display research published by affiliated faculty, they contacted the library. Their choices looked like…
Displaying Complex Bibliographies on your Website…
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Martinet is a configuration monitoring & reporting program intended to be used by IT professionals. Martinet can help quickly identify configuration problems …
Configuration Vetting and Reporting with Martinet
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WIGG is about seven years old, and it has transformed the campus web landscape. As of the end of 2025, 45% of the third-level Illinois domains use the toolkit, and more…
What, Why, WIGG. The five W’s of the…
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