Conversion to Capability: Using Copilot AI to Produce IT Decision Artifacts

In this session, Ginger Hundgen shares how she used Copilot AI during a recent rapid response effort to dramatically accelerate IT documentation. By treating meeting transcripts and working sessions as structured input, Copilot was used to generate decision trees, technical requirement documentation, communication plans, and root cause analyses artifacts that traditionally take weeks or months to develop. The presentation will focus on practical techniques, prompts, and workflows, showing how AI can augment (not replace) human judgment to help IT teams move from conversation to clear, actionable documentation faster and more consistently.