Unlocking Campus Knowledge: Building a Smarter IT Community

Ever feel like the answer you need is out there… but buried in someone’s inbox or locked in a colleague’s head? That’s where Knowledge Management comes in! Join ESMO as we share our journey in building the Knowledge Management practice for campus IT. We’ll talk about how capturing, organizing, and sharing knowledge helps us work smarter (not harder), reduce duplicate effort, and create a more connected IT community. Come ready to swap ideas, learn practical tips, and see how knowledge can truly power collaboration across campus.