Spring 26 Group Z013 Presentation

MBA 598 Spring 2026 Program Capstone Team Z013 analyzes New Horizon Airlines’ declining profitability and identifies key problems, including high overhead costs, an inefficient fleet, and gaps in customer experience. The team presents data-driven recommendations, such as transitioning to a hub-and-spoke model, investing in digital platforms, upgrading baggage systems, and focusing on business travelers, to improve efficiency, reduce costs, and support long-term growth.