Caffeine Break - Brian Mertz - Managing email in a crisis - April 17, 2020
From Kevin Merrifield
Managing your inbox while responding to a crisis
Whether your is inbox neat and organized or overflowing with hundreds of unread messages, when your team is called on to help respond to a crisis, your inbox runs the risk of spiraling out of control. Brian Mertz is part of the Public Affairs team leading official university communications in response to the coronavirus pandemic. Normally obsessed with inbox organization, Brian threw his system out the window when Public Affairs shifted into daily crisis response mode.
Come hear strategies for communicating in a crisis, quickly overhauling your personal workflows, effectively organizing emails and crisis information, and ultimately, steering everything back to standard operating procedures.
Or to put in non-business speak, how do you keep your inbox from driving you any crazier than the world already is?