F2 - TDX 101 - Getting to Know TeamDynamix - Spring 2023 IT Pro Forum

Wondering what all the fuss is about TeamDynamix? Using TDX but wish you knew more? Curious about how other units use TDX? This is the session for you! Four IT Pros will share the basics of the service, governance structure, and the interface across both unit and shared ticketing applications.
Allison (Al) Payne, IT Partners @ Gies Coll. of Business; Wesley Pate, AITS, System Offices; Joe Blanks, Technology Services
Participants will learn where to find resources and information about the TDX service, and they'll have a better understanding of how to use the tools and how others around the U of I system use them.
Track Collaboration and Process Management
See this video for a full demo