F3 - Pretty TDX Ticket Metrics Using Splunk Dashboards - Spring 2023 IT Pro Forum

Learn how to create beautiful charts and graphs from your TDX Ticket data using Splunk dashboards. We will use a combination of TDX Ticket Reports, the TDX API, and Splunk to create a colorful, visual dashboard showing off metrics such as "Open Tickets by Assignee", "Tickets Resolved by Assignee", "Stale Tickets", "Created vs. Resolved", "Average Age of Open Tickets" and more. Everyone will receive an example sheet of the TDX API calls used in both Powershell and Python. Tamara Buch, Privacy and Cybersecurity Create visual metrics from your TDX ticket data to help understand the amount and type of work your team is performing and where improvements can be made Track Software, Development and DevOps