EXT Comms: Deciphering Webtools Reports

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The Report tab in Webtools holds secrets that will improve your audience engagement. Understanding how (or if) your clients are engaging with your emails and e-newsletters allows you to do more of what's working and less of what's not.

Imagine what you could improve knowing:

How many people click (or don't click) jump links to online content.
When people read your email.
Who isn't receiving the email.
Who clicked the register button.
Who the power users are.

Presenter: Judy Bingman

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Videos in mediaspace have a new look and feel.

The morning of Wednesday 8 January, we updated the look and feel of Kaltura videos by moving from Player 2 to Player 7. The new player has a cleaner look, some improvements to controls, and a new transcript viewer. Also thanks to the upgrade we can now allow owners and co-editors of videos with two feeds to download *both* recordings from the mediaspace website.

As of the upgrade and going forward all videos play on mediaspace in the new player. Also since the upgrade any video you embed in Canvas or elsewhere, with the built-in tools in Canvas or the embed code from mediaspace, will play with the new player. However, any videos embedded anywhere before the update will continue to play in Player 2.

To take advantage of the new player, and use a fully-supported player, we urge you to re-embed videos in Canvas or elsewhere, retracing the steps you took the first time.

For more information on updating your links to take advantage of the new player: https://answers.uillinois.edu/illinois/146970
For more information on viewing media with the new player: https://answers.uillinois.edu/illinois/146972

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EXT Comms: Deciphering Webtools Reports

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