EXT Comms: Nurture the Customer You Worked so Hard to Get
From Wil Bingman
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From Wil Bingman
Curiosity is what causes us to say, I like that person… there’s something about them that makes me want to know more. People don’t read to digest… they scan and decide. So what is your curiosity saying “ Will this person, business, organization help me survive and thrive.
Your customers are not curious about you… they’re curious about how you help them solve their problems. It’s not about us; it’s about how others engage with us to get what they need.